A unified communications platform with everything included
Enterprise-grade features that are simple enough for a small team to run. Hosted securely in the cloud and supported from Queensland.
AI call transcription
Recorded calls are transcribed automatically so you can search, review and follow up without replaying audio.
Mobile apps
iOS and Android apps included. Take your extension wherever you go and never miss a call.
Desktop apps
Windows and Mac apps for calls, presence, chat and meetings without a desk phone.
Video conferencing
Integrated face-to-face meetings from anywhere at no extra cost, with screen and document sharing.
CRM integration
Launch calls from your CRM. Inbound calls are matched to customers by caller ID and logged.
Microsoft 365 integration
Sync Outlook contacts and calendars with your company phone book.
Live chat and messaging
Website chat, WhatsApp and Facebook messages answered from the same app as your calls.
Call queues
Answer calls in the order they arrive. Create as many queues as you need.
Auto attendant
Greet callers with a menu and let them choose the option that suits them best.
Call recording
Record calls for staff training and quality control.
Voicemail to email
Voicemails are captured as audio files and delivered straight to your inbox.
Ring groups and line hunt
Ring a group of handsets together, or one after another until the call is answered.
Day and night modes
Control when your office accepts calls. After-hours callers can leave a message.
Hot desking
Let multiple employees share one desk phone across different shifts.
Click to call
Start phone calls directly from your web browser.
Music on hold
Engage callers on hold or in a queue with music or a message of your choice.
Reporting
Full reporting across calls, queues and staff so you can see how the phones are performing.
Secure cloud hosting
Your system is hosted on leading cloud infrastructure for security and reliability.
Your business number, in your pocket
Start a call at your desk and keep working from the road. The mobile and desktop apps put your extension, contacts, chat and meetings in one place.
- iOS and Android apps included
- Windows and Mac desktop apps included
- See who is available before you transfer
- Share desk phones between staff with hot desking
Frequently asked questions
What is a cloud hosted phone system?
Instead of a box in your comms cupboard, your phone system runs on secure cloud infrastructure. Staff connect by desk phone, desktop app or mobile app from any location with internet.
What does the AI do?
Call recordings can be transcribed automatically, giving you searchable text of conversations for training, quality control and follow-up.
Does it integrate with my CRM and Microsoft 365?
Yes. Launch calls directly from your CRM, have inbound calls matched to customers by caller ID and logged, and sync Outlook contacts and calendars with your company phone book.
How do the call plans work?
Plans are based on the number of simultaneous calls you need, covering outbound, inbound and internal calls. Choose pay as you go or unlimited. Every plan includes cloud hosting and unlimited extensions, and can be upgraded at any time.
Is there anything not included in the monthly price?
Call plan pricing does not include the annual software licence fee, which applies separately. We take care of the licensing for you and will include it in your quote.
Who do I call for support?
Our own locally based team, by phone, email or online chat. Business support hours are Monday to Friday, 9am to 4pm (QLD time).
See it running for your business
We will set the system up the way you want it and train your team.